It can be extremely frustrating when you realize that your printer is offline, but is connected to your PC or laptop. Brother Printer is offline issue with your printer isn’t new, but it’s an issue that will be experienced at any time. I’ve faced this issue numerous times, and, finally, I became frustrated and angry, so I decided to seek out a thorough understanding of it.
I contacted an expert local to me, who was Printer Customer Care and thoroughly browsed the web to discover the exact cause and solution. I will give you a few suggestions that helped me solve my issues and could be helpful to you too.
Why Does Printer Say Offline When Connected?
Check out some reasons why your printers say offline when connected:
- It could be due to an unreliable cable connection. The most common reason is that the connection you made may not be accurate or might be cut off because of dirt and dust.
- It could be caused by an issue with printing due to waiting for print jobs.
- It could also be because of printer drivers and packages. If the driver for your printer is not updated regularly, then it could cause your printer to be disconnected.
It is the most typical and most likely reason why printing equipment goes offline. In this article, we’ll offer an answer that applies to every type of printer Brother, Canon, Epson, HP, and more.
Check your cable connections
The initial step should be to examine your connection to the cable twice. It’s a general problem that is usually encountered before attempting any technical solutions, it’s best to start by checking this issue.
You must ensure that your printer’s network cable is properly connected to the router. After the printer cable, check its connection to your laptop or computer.
Make sure to switch your cables into different ports and switch the cables to ensure that the issue is not on the cable.
Now Restart Your Printer
After checking all cables, it’s time to turn off your printer. Sometimes, restarting the printer helps to reconnect the connection restarting the machine.
Make Printer Online Manually
You can also switch your printer’s settings manually online by pressing the start button, selecting the control panel, then selecting Printers and Devices. Then right-click the printer you want to change and then click “See what’s printing”.
The new screen will appear. Select a printer from the top menu bar. From the drop-down menu, choose “Use Printer Online”. This will also allow you to connect your printer to the internet in a manual manner.
Clear Pending Printing Jobs
If your printers remain offline, it could be due to a pending printing job. It could be that you’ve commanded an image print to be waiting to be printed, which caused your printer to stop working.
To resolve this issue, you need to access “See what’s printing” in the “See what’s printing” menu using the method above and then right-click to “cancel” all pending printing jobs. After that, click “Use Printer Online” and then restart your PC or laptop, and the printer.
Make sure to take out the printer
It is also possible to take out and install your printer to switch it from offline mode to online mode. It is easy to take your printer out by accessing “devices and printers” from the control panel of your computer and then choosing the model of printer you want to eliminate and then clicking “remove”.
Then you need to install the printer on your laptop or computer. If you have an electronic printer, then connect your computer and printer using the USB cable.
However, if you’re employing a wireless printing device you must first connect your printer to the internet after that, on your computer, click “Change PC settings” now navigate into “PC and devices” and select “devices”. Choose “Add a device” and then choose the model of printer you would like to install.
If you’re already a Mac user and have trouble connecting a wireless printer, you should check out our thorough guide on connecting a wireless printer to a Mac.
To fix this, you’ll need to access your “See what’s printing” menu and follow the steps above, and then right-click to “cancel” all pending printing jobs. After that, click “Use Printer Online” and then restart your computer or laptop, and the printer.
Remove And Reinstall Printer Drivers
In many cases, it is the case that the problem with offline printing is due to the driver of the printer. Therefore, it’s recommended to uninstall and then reinstall the driver of the printer.
How to get rid of drivers: To do this to work, you need to make use of Windows as an Administrator or Admin, if you don’t already log in as one. Enter CMD into the Search bar. After that, you will see a command prompt open and you can enter “printer /s /t2” after the command prompt, you can take out the printer driver and the package.
The procedure to install drivers,
go to “settings” then “printers” and choose the model of your printer.
Then, right-click the printer and then go to “properties” then under the “general” or “details” choose the driver and select the driver once more.
You may need to install the driver in case it’s not available or if the driver has been updated which you can download via the manufacturer’s site.
Uncheck “Use Printer Offline mode”
Do not check “use printer offline” if it’s on, then you’ll need to uncheck it since it won’t print any documents in the queue of printers.
Click the start button, then click “Devices and Printers” or you can enter your search into the search box. Select your printer, right-click it, then select “See What’s Printing” or you can click left-click on your printer, then select “manage devices” “.
Then the printer menu will appear. Uncheck “Use Printer Offline”. Once you have unchecked it, you can print any document that you want to print from the queue for printing.
Conclusion
This concludes our article “Why Does Printer Say Offline When Connected”. These are the primary reasons why printers go offline, and by taking these steps, you can fix them.
Three times. The first time was due to a connection issue and the third was a driver issue The third printer stopped working due to unfinished printing jobs.
I hope that the “Why Does Printer Say Offline When Connected” article will help you solve the issues with your printer. If it is still present, you can email me through my contact page to ensure that I can assist you to resolve the issue.
Also Read: How to Resolve Epson Printer Filter Failed Error on Mac?
Hi, I am Adam Smith, Admin Of TechSketcher, Creative blogger and Digital Marketer.